When to Call 811 Before You Dig in Alberta

orange excavator digging. Call before you dig 811 in Alberta canada.

Digging projects, whether for construction, landscaping, or personal use, can pose significant risks if underground utilities are disturbed.

In Alberta, the “Call Before You Dig” initiative, accessible through 811 or the Click Before You Dig website, is a critical step in ensuring the safety and integrity of these utilities, as well as the well-being of those involved in digging activities.

Understanding 811 and Click Before You Dig in Alberta

811 is the designated phone number for Alberta’s One-Call service, which connects individuals planning to dig with the Click Before You Dig portal.

This service facilitates the identification and marking of underground utility lines, thereby preventing potential damage and ensuring public safety.

The Importance of Calling 811

Calling 811 or using the Click Before You Dig service before starting any digging project is not just a safety measure—it’s a legal requirement.

This process helps to avoid costly repairs, service disruptions, and, most importantly, severe injuries or fatalities associated with hitting an underground utility line.

How to Use 811 and Click Before You Dig

  1. Plan Your Dig: Clearly outline and mark the intended digging area.
  2. Contact 811: Call 811 or submit a locate request online through the Click Before You Dig website at least three full working days before your project start date.
  3. Wait for Utility Markings: Utility companies will mark the location of underground utilities within your project area. These markings indicate the type of utility and the precautionary measures to take.
  4. Dig Safely: With the utilities marked, you can dig safely, avoiding the marked areas to prevent any damage.

FAQ: Safe Digging in Alberta

  • Q: What services does calling 811 provide?
    • A: Calling 811 connects you to the Click Before You Dig service, which coordinates with utility companies to mark underground utilities in your digging area.
  • Q: Is there a charge for using the 811 service?
    • A: No, the service is provided free of charge to ensure public safety and protect underground utilities.
  • Q: How long does it take to get utilities marked?
    • A: Utilities are typically marked within three full working days from the request. However, planning ahead and providing ample notice is always recommended.
  • Q: What should I do if I accidentally damage a utility line?
    • A: Immediately report the damage to the affected utility company and the local authorities if necessary. Taking immediate action can prevent further damage and potential hazards.

Promoting Safety Through Awareness

The 811 number and Click Before You Dig service are essential components of Alberta’s commitment to preventing damage to underground utilities and ensuring the safety of its residents.

By promoting awareness and compliance with this initiative, Alberta continues to safeguard its communities and infrastructure.

In Summary

  • Calling 811 or using the Click Before You Dig service is a critical step before any digging project in Alberta.
  • This free service helps identify and mark underground utilities, reducing the risk of damage and ensuring public safety.
  • Always plan ahead and contact 811 at least three full working days before your project to allow time for utility marking.

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