Alberta Health Care Insurance Plan (AHCIP): Your Comprehensive Guide

Introduction
Who is Eligible for AHCIP?
How to Apply for AHCIP Coverage
- New Residents
- Returning Residents
- Temporary Residents
- Refugees
Required Documents for Application
Where to Apply: Registry Locations
Moving to Alberta: What You Need to Know
Health Care for Temporary Residents
Health Care Coverage for Refugees
Replacing Your AHCIP Card
- Lost Cards
- Stolen Cards
How to Retrieve Your Health Number if Lost or Stolen
Frequently Asked Questions (FAQ)
Additional Resources

1) Introduction to the Alberta Health Care Insurance Plan (AHCIP)

The Alberta Health Care Insurance Plan (AHCIP) is the government-run health insurance program in Alberta, Canada.

It provides eligible residents with access to medically necessary hospital and health care services.

Registration with AHCIP is essential for receiving these services, making it a crucial step for anyone residing in or moving to Alberta.

2) Who is Eligible for AHCIP?

Understanding eligibility criteria is the first step in accessing Alberta’s health care services.

Below are the various categories of individuals who can apply for AHCIP coverage:

Alberta Residents

All new and returning residents who intend to live in Alberta for 12 months or more are eligible for AHCIP coverage.

Temporary Residents

Individuals from another country who have appropriate Canada entry documents and intend to reside in Alberta for at least 12 months may be eligible.

Refugees

Sponsored refugees with a signed Confirmation of Permanent Resident document are eligible for AHCIP.
Refugee claimants waiting for a decision from Immigration, Refugee and Citizenship Canada (IRCC) are not eligible for AHCIP but can apply for coverage through the Government of Canada’s Interim Federal Health Program.

Military Families

The waiting period is waived for military families, making them immediately eligible upon establishing residency in Alberta.

Students and Workers

If you’re in Alberta temporarily for school or work, it’s advised to maintain your health insurance coverage with your home province or territory.

Category	Eligible for AHCIP	Additional Notes
Alberta Residents	Yes	Must intend to live in Alberta for 12 months or more.
Temporary Residents	Yes	Must have appropriate Canada entry documents and intend to reside in Alberta for at least 12 months.
Refugees(Sponsored)	Yes	Must have a signed Confirmation of Permanent Resident document.
Refugees(Claimants)	No	Must apply through the Government of Canada’s Interim Federal Health Program.
Military Families	Yes	Waiting period is waived.
Students and Workers	Advised	Advised to maintain health insurance coverage with home province or territory.

3) How to Apply for AHCIP Coverage

Applying for AHCIP coverage involves different procedures depending on the applicant’s residency status.

Below are the categories and corresponding application processes:

New Residents

Individuals moving to Alberta from another province or territory must apply for AHCIP coverage within 3 months of establishing residency. Coverage begins on the first day of the third month following the date of establishing residency.

Returning Residents

Residents returning to Alberta after a period of absence must reapply for AHCIP coverage. The application process is similar to that of new residents.

Temporary Residents

Individuals from another country must have appropriate Canada entry documents and intend to reside in Alberta for at least 12 months to be eligible. Application must be made within 3 months of establishing residency.

Refugees

Sponsored refugees are eligible for AHCIP coverage upon arrival if they possess a signed Confirmation of Permanent Resident document. Refugee claimants must apply through the Government of Canada’s Interim Federal Health Program.

4) Required Documents for Application

The application for AHCIP coverage necessitates various documents to verify identity and residency status.

Below are the general categories of required documents:

Alberta Residents

Proof of identity, such as a driver’s license or passport.
Proof of Alberta residency, such as a utility bill or lease agreement.

Temporary Residents

Valid Canada entry documents, including work permits, study permits, or visitor records specifically for Alberta.
Proof of Alberta residency.

Refugees

Confirmation of Permanent Resident document or Permanent Resident Card issued by Immigration, Refugee and Citizenship Canada (IRCC).

Military Families

Military identification or documentation confirming military status.
Proof of Alberta residency.

5) Where to Apply: Registry Locations

The application for AHCIP coverage can be submitted at various registry locations throughout Alberta.

These are the authorized centers for processing AHCIP applications:

In-Person Application

Registry offices are located in multiple cities and towns across Alberta. It’s advisable to check the nearest location and its operating hours.

Mail-In Application

Applications can also be mailed to the AHCIP office for processing. This is often used by individuals who cannot easily access a registry office.

Mailing Address

Alberta Health
Attention: Alberta Health Care Insurance Plan
PO Box 1360, Station Main
Edmonton, Alberta T5J 2N3

6) Moving to Alberta: What You Need to Know

Relocating to Alberta entails specific guidelines for obtaining AHCIP coverage. Below are key points to consider:

Moving from Within Canada

Individuals must apply for AHCIP coverage within 3 months of establishing residency in Alberta. Coverage starts on the first day of the third month following the date of establishing residency.

Military Families

The waiting period for AHCIP coverage is waived for military families, making them immediately eligible upon establishing residency.

Reimbursement

If insured health services are paid for while waiting for AHCIP coverage, reimbursement may be possible.

Arriving Ahead of Spouse or Dependents

If family members plan to join later, it’s advisable to maintain coverage through the previous province for up to 12 months.

Moving from Outside Canada

Individuals may be eligible for coverage from the date of establishing residency in Alberta. Application must be made within 3 months and all required documents provided.

7) Health Care for Temporary Residents

Temporary residents in Alberta have specific guidelines for obtaining AHCIP coverage. Here are the key details:

Residents from Another Country

Eligibility for AHCIP coverage requires appropriate Canada entry documents and an intent to reside in Alberta for at least 12 months. Application must be made within 3 months of establishing residency.

Canadian Children of Parents Not Eligible for AHCIP

Children may be eligible if they possess a Canadian birth certificate and the parent claims intent to live in Alberta for a minimum of 12 months.

Temporary Workers

Individuals on a work permit must establish residency and intend to stay for 12 months or longer. The minimum acceptable work permit length is 6 months.

Expiry Date on Health Care Card

Temporary residents from outside Canada with AHCIP coverage will have an expiry date on their Alberta personal health care card, matching the ‘valid until’ date on their Canada entry document.

8) Health Care Coverage for Refugees

Refugees in Alberta have distinct eligibility criteria and application processes for AHCIP coverage. Below are the essential details:

Refugee Claimants

Individuals awaiting a decision from IRCC on their refugee claim are not eligible for AHCIP but can apply for coverage through the Government of Canada’s Interim Federal Health Program.

Convention Refugees

Those whose refugee claims have been approved by IRCC and possess a Notice of Decision document are eligible for AHCIP coverage.

9) Replacing Your AHCIP Card

The loss or damage of an AHCIP card necessitates specific procedures for obtaining a replacement. Here are the key steps:

How to Get a Replacement Card

Replacement cards are mailed from the AHCIP office. Lamination is permitted for card protection, in fact it is encouraged.

Using the AHCIP Interactive Phone System

If the health number is known and the current address is in the system, a card can be ordered via the AHCIP interactive phone system.
Phone: 780-427-1432 and press 3, then follow the prompts.

Complete the Form

The “AHCIP Notice of Change – UPDATE” form must be filled in and submitted to a participating registry or mailed to the AHCIP office.

Stolen Cards

In cases of suspected theft and fraudulent use, a replacement card should be ordered. A Statement of Benefits Paid can also be requested to verify unauthorized medical services.

10) How to Retrieve Your Health Number if Lost or Stolen

Losing or forgetting your health number can be a concern, but there are procedures to retrieve it. Here are the essential steps:

Contact AHCIP Office

The AHCIP office can provide assistance in retrieving a lost or forgotten health number. Proper identification will be required.

Use the Interactive Phone System

If the current address is in the system and the health number is known, the AHCIP interactive phone system can be used to retrieve the number.
Phone: 780-427-1432 and press 3, then follow the prompts.

Visit a Registry Office

A participating registry office can assist in retrieving the health number. Identification and proof of residency will be required.

Online Services

Some online platforms may offer retrieval services, but it’s crucial to ensure they are authorized by AHCIP.

11) Frequently Asked Questions (FAQs)

How long does it take to get AHCIP coverage?

Coverage typically starts on the first day of the third month after establishing residency in Alberta.

Can I use my AHCIP card in other provinces?

Yes, the AHCIP card is valid for emergency medical services across Canada.

What do I do if my AHCIP card is stolen?

Contact the AHCIP office to report the theft and initiate the process for a replacement card.

How do I update my address with AHCIP?

Address changes can be made through the AHCIP office or at a participating registry office.

Can temporary residents get AHCIP coverage?

Yes, if they meet specific criteria such as having appropriate Canada entry documents and intending to reside in Alberta for at least 12 months.

12. Additional Resources

For further information and to access various forms and services related to AHCIP, the following resources are available:

Official AHCIP Website

The official Alberta website provides comprehensive information, forms, and contact details.

AHCIP Registry Locations

The Alberta Health Care Insurance Plan (AHCIP) has numerous registry locations across Alberta where you can apply for or update your health care card. Here are some of the locations:

Morinville: Drayden Insurance Ltd., 9612 100 Street, Morinville, Phone: 780-939-3600
Mundare: Mundare Registries Ltd., 5008 50 Street, Mundare, Phone: 780-764-2238
Nanton: Nanton Registries, 2207 20 Avenue, Nanton, Phone: 403-646-2900
Okotoks: Ardiel Agencies (1978) Inc., 11 McRae Street, Okotoks, Phone: 403-938-4277
Peace River: Peace River Registries, 10011 102 Avenue, Peace River, Phone: 780-624-4808
Red Deer: Alberta Motor Association, 141-2004 50 Gaetz Avenue, Red Deer, Phone: [Not Provided]
Sherwood Park: Alberta Motor Association, 19 – 101 Bremner Drive, Sherwood Park, Phone: [Not Provided]
St. Albert: Alberta Motor Association, 200 – 665 St. Albert Trail, St. Albert, Phone: [Not Provided]
St. Paul: St. Paul Registries, 101-4341 50 Avenue, St. Paul, Phone: 780-645-4400
Wetaskiwin: Atrebla Service Inc., Bay 208, 3725 56 Street, Wetaskiwin, Phone: 780-352-7450

This is not an exhaustive list, and there are many more locations available for your convenience.

Government of Canada’s Interim Federal Health Program

For refugees and claimants awaiting decisions, this program provides temporary health coverage.

AHCIP Interactive Phone System

A quick way to order replacement cards or retrieve health numbers. Phone: 780-427-1432 and press 3, then follow the prompts.